Maintains confidentiality and upholds ethical standards at any time.Grasps the meaning of the message and anticipates direction of the dialogue.Remembers blocks of information and delivers same with accuracy.Concentrates on and follows the thread of the conversation for an extended period of time manages flow of call when necessary.Displays cognitive skills needed to effectively interpret, i.e.Understands common procedures and practices of industries served by LanguageLine Solutions.Demonstrates ability to speak clearly without accent interference. Maintains neutrality towards client and limited English speaker.Displays knowledge of interpretation methods and procedures.Interprets in the consecutive mode with a high degree of accuracy and processes information quickly and concisely.Medical, Financial, Insurance, Courts & Tribunals, Police and/or Government Agencies to include familiarity with terminology, procedures and/or products in those industries Exhibits competency in the following key industries, i.e.clear enunciation, pronunciation, pleasant and professional tone of voice, and polite forms of expression in both languages Displays good communication skills, i.e.
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